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BMC digital IT powers 82% of Fortune 500 companies

Using IT for competitive advantage

Investing in the right software tools and services can be the difference between growing your business and just running it. Technologies that increase efficiency through automation provide payback several times over with lower costs and greater staff productivity that go straight to your bottom line.

We understand you face the same challenges as larger enterprises but with a smaller staff and tighter budget. Our solutions can help you extend your IT resources and free up your staff to focus on growing the business. They’re easy to deploy and easy to manage, with the scalability and configurability you need to keep operating a peak efficiency now and in the future.

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Make your service desk fast, predictable, reliable

The demands of day-to-day IT service management can tax smaller IT teams and constrain their ability to focus on strategic initiatives. To remove complexity and realize value fast, BMC offers Remedyforce, a complete IT service management solution built on Salesforce1, the most widely used cloud platform.

By moving to the cloud, insurance company Mitchell International found that its service desk could keep pace with a 10% growth in users and 15% growth in tickets without increasing headcount.

Explore Remedyforce ›

Видео: The obvious choice for streamlined service

Hear how Mitchell International is bringing IT to life with Remedyforce. (1:30)

Tackle batch jobs with ease

If you’re struggling to deliver new digital services fast enough, it may be because an outdated scheduling solution is driving up your costs and delaying deployment of new applications. Control-M Workload Automation automates batch services from a single point of control, accelerating delivery of digital services and increasing quality of service.

Deploying Control-M dramatically improved efficiency for Maitland Group, a fund services provider, making it possible for them to reduce overnight batch process management staffing from three staff members to a single operator. What’s more, the company reduced batch incident rates by nearly 80 percent.

Explore Control-M Workload Automation ›

Related topics:  IT Service Management (ITSM), Workload Automation, Job Scheduling Software, Service Desk Software, IT Self-Service Software

Additional service management products designed with you in mind

MyIT

MyIT is a self-service app that modernizes your business with formless requests, context-aware services and social collaboration.

FootPrints Service Core

BMC FootPrints Service Core delivers a powerful and user-friendly suite of on-premises tools to automate the entire lifecycle of IT and non-IT services quickly and easily.

Client Management

BMC Client Management delivers distributed endpoint management to help control costs, maintain compliance, and reduce security risks.