TrueSight

Elevate IT operations with analytics-driven event and impact management. TrueSight automatically correlates and prioritizes events across the entire IT landscape, raising IT operations above the noise and putting focus on the events that actually impact the business.

• Correlate and prioritize events from all areas of your data center and cloud infrastructure
• Automatically generate incident tickets, notifying the service desk before users are impacted
• Discover and learn normal and abnormal behavior of monitored applications and services
• Integrate and analyze events from other third-party monitoring solutions

Elevate problem resolution with machine-assisted root cause analysis. TrueSight brings probability modeling to root cause analysis, which scores events and metrics for likely impact on KPIs and tells you the most likely cause. With an unmatched breadth of domain knowledge and IT data integration, TrueSight finds causes before issues can impact the business and keeps IT ahead of problems.

• Patented analytics of events, performance metrics, and logs
• Root cause identification and resolution in a simple workflow
• Scoring system dynamically adjusts to your data and environment

Elevate understanding of your entire environment as one resource. Using predictive analytics, TrueSight brings deep visibility into the entire IT landscape, through unparalleled integration of usage data for cost and utilization management. Only TrueSight brings together simulation forecasting and autonomic controls to provide holistic capacity optimization to IT operations.

• Reserve and schedule IT infrastructure resources for onboarding applications
• Forecast and model changes in demand to adjust IT resources as needed
• Optimize the use of cloud services with visibility for best placement and cost of service
• Plan and optimize your big data infrastructure and budget
• Report the cost of IT resources to business and IT stakeholders

Elevate service levels with analytics and visibility across IT, leveraging application insights for infrastructure operations. By integrating an application lens to infrastructure management, along with digital experience, synthetic, and real user transactions, TrueSight enables you to contextualize infrastructure, from mainframes to end users, delivering on user and customer expectations.

• Application tiers and related events in a single view allow drill-down from a single view
• Synthetic transaction management simulates expected behavior of end users for test and load
• Active and passive end-user experience monitoring tracks user interaction with thick and web applications
• Application component deep dive automatically discovers and maps application topology to build the application service model